At SpectranetDG , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our e-commerce platform at https://spectranetdg.com . Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information from you:
- Contact Information : Name, email address, phone number, and physical address.
- Payment Information : Credit/debit card details or other payment method information (processed securely through third-party payment gateways).
- Order Details : Information about products you purchase, including transaction history.
- Account Information : Username and password if you create an account on our website.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information using cookies and similar technologies:
- Device Information : IP address, browser type, operating system, and device identifiers.
- Usage Data : Pages visited, time spent on the site, and interaction with content.
- Location Data : Geolocation data based on your IP address.
1.3 Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience, personalize content, and analyze traffic patterns. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your purchases, updates, and promotions.
- To improve our services and tailor your shopping experience.
- To detect and prevent fraud and ensure the security of our platform.
- For internal analysis and reporting purposes.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties without your consent. However, we may share your information under the following circumstances:
- Service Providers : We work with trusted third-party service providers who assist us in running our business, such as payment processors, shipping companies, and marketing platforms. These partners are bound by confidentiality agreements.
- Legal Requirements : We may disclose your information if required by law, court order, or government request.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we take reasonable steps to safeguard your data.
5. Your Rights
Under Nigerian data protection laws, you have certain rights regarding your personal information, including:
- Access : You can request access to the personal information we hold about you.
- Correction : You can request corrections to inaccurate or incomplete information.
- Deletion : You can request the deletion of your personal information.
- Opt-Out : You can opt-out of receiving promotional communications from us.
To exercise these rights, please contact us.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for updates.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us here.
Effective Date: 1 January 2024
Thank you for trusting SpectranetDG with your personal information. We value your privacy and are dedicated to maintaining your trust.